Do you offer shipping? 

We sure do! Right now, it's just across Canada.  Shipping is a flat-rate $15 for packages which includes insurance and tracking.  Smaller packets will be sent untracked and uninsured via small packet for $5.50.  We take pride in our products and try our best to ensure they're packaged appropriately for a smooth delivery. If you order arrives damaged in please contact us via email within 24 hours of the delivery date and take a photo of the damage and the packaging.

How do I hang my sign? 

All wall decor signs come packaged with hanging hardware.  Blue Birch Collective. cannot be held responsible for faulty installation. It is not recommended to hang signs directly above children's cribs or beds.

How do I clean off my dry-erase boards? 

You can use a soft cloth or piece of kitchen paper/toilet paper.  Please be advised that it's ONLY the white acrylic portion of your piece that's dry-erase. Marking the wood backing will be a permanent artistic addition to your piece. 

The sign I want to have made is quite large. How big of a sign can you make?

We can cut up to 48" diameter of rounds, 48" squares and up to 96" for rectangles.  Please note that we can only safely ship signs up to a maximum length/width of 30". 

I'd like a sign to hang outdoors? Can you accommodate this request? 

We get asked this question a lot! Unfortunately, we don't feel that we have the knowledge or expertise to confidently ensure durability and longevity of an outdoor piece.

I have received my sign and the colours and finish aren't exactly like it looks in the mock up and photographs. Why not? 

Due to the nature of the materials used to create your pieces, wood stain and colours chosen from a digital colour chart may vary.  We try our best, however colour and brightness settings on phones, compute screens and other devices may affect the true colour finish. 

I'm not really sure what I want. I just know I want something. Can you help?

We LOVE custom and being able to jump into the creative designing process.  Email us to get started!

Still have questions? Email us here!